Returns & Exchanges
At Mastermind Toys, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Request
Log into your account portal and select the items you wish to return to generate a unique Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely place the unworn apparel in its original packaging, ensuring all designer tags and hygiene seals remain intact.
Attach Shipping Label
Print the prepaid shipping label provided in your email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking receipt until your refund is processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing